Delta Airlines Customer Service

RESERVATIONS & CUSTOMER SUPPORT

Whether booking a new flight or updating an existing reservation, Delta has you covered. Update directly through Delta.com. Reservations & Customer Support

TICKET CHANGES

Travel plans don’t always go as planned. Here’s some essential information that you’ll need if your ticket has to be changed. Ticket Changes

APPLY FOR A REFUND & CHECK REFUND STATUS

If your flight was canceled or delayed, you can learn more about how to get a refund. Apply for Refund & Check Refund Status

Airport Customer Service — Ticketing/Gate Agents

Wherever people may be traveling, for whatever reason, the journey can be elevated considerably by encountering warm smiles and friendly, efficient service from the moment they enter the airport. Airport Customer Service Agents help our passengers and their bags get from the front door to the terminal gate to onboard the aircraft, ready for an on–time takeoff.

Give your future a first class upgrade

Your outgoing personality, combined with plenty of poise and patience, will position you front and center in Delta’s mission to take passenger service to new heights — at every point in the travel process. Working in the airport at the front/ticketing counter, gate area or baggage service office, we’ll count on you to assist customers with checking–in, ticketing, tagging/handling baggage, boarding, deplaning and dispatching flights on–time.

While specific positions will have unique requirements (see individual job descriptions), you must possess at least an H.S. diploma/GED equivalent, be at least 18 years of age, and possess current authorization to work in the U.S. to work at Delta.

Yolanda…best Red Coat I have seen in our system so far! Weather closed the airport and she did a great job entertaining the passengers despite the delays.

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